Проблемы при подключении к сети интернет

Многофункциональный беспроводной маршрутизатор серии N со скоростью передачи данных до 300 Мбит/с
Dmitriy
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Проблемы при подключении к сети интернет

Сообщение Dmitriy » 01 мар 2012, 14:56

Если ваше устройство не подключается к сети интернет, пожалуйста заполните следующую форму перед обращением:

1. Hardware версия устройства (посмотреть можно в статусе, либо на коробке)
2. Версия прошивки (смотреть там же)
3. Ваша страна.
4. Название провайдера.
5. Тип подключения (например PPTP\L2TP\PPPoE\dynamic ip)

Если вы испытываете проблемы подключения непосредственно к роутеру, пожалуйста, максимально подробно опишите ситуацию(когда возникла проблема) и настройки (роутера и компьютера).


Добавьте скриншот настроек Network - WAN.
Также обязательно выложить содержимое LOG файла. Это можно сделать, если зайти в меню роутера System Tools - System LOG, нажать SAVE LOG и содержимое этого лога выложить здесь.

Первичные сообщения без данной формы не рассматриваются и удаляются.

XarconneN
Сообщения: 6
Зарегистрирован: 04 июн 2017, 13:36
Страна: Россия

Re: Проблемы при подключении к сети интернет

Сообщение XarconneN » 05 июн 2017, 13:59

####################################################################
# TL-WR842N System Log
# Time = 2015-01-01 17:49:00 64142s
# H-Ver = WR842N v3 00000000 : S-Ver = 3.16.9 Build 151214 Rel.61635n
# L = 192.168.0.1 : M = 255.255.255.0
# W1 = DHCP : W = 87.240.37.236 : M = 255.255.248.0 : G = 87.240.32.1
####################################################################

1st day 16:13:46 3G/4G INFO primary device is not in
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1st day 17:30:37 3G/4G INFO primary device is not in
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1st day 17:33:38 3G/4G INFO primary device is not in
1st day 17:34:08 3G/4G INFO primary device is not in
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1st day 17:35:38 3G/4G INFO primary device is not in
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1st day 17:36:39 3G/4G INFO primary device is not in
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1st day 17:37:39 3G/4G INFO primary device is not in
1st day 17:38:09 3G/4G INFO primary device is not in
1st day 17:38:39 3G/4G INFO primary device is not in
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1st day 17:45:11 3G/4G INFO primary device is not in
1st day 17:45:41 3G/4G INFO primary device is not in
1st day 17:46:11 3G/4G INFO primary device is not in
1st day 17:46:41 3G/4G INFO primary device is not in
1st day 17:47:12 3G/4G INFO primary device is not in
1st day 17:47:42 3G/4G INFO primary device is not in
1st day 17:48:11 IPv6 INFO DHCP6C: Actual network device is eth1, DUID type is 0.
1st day 17:48:11 IPv6 INFO wide-dhcpv6: get hardware ID on device eth1.
1st day 17:48:11 IPv6 INFO wide-dhcpv6: Get a hardware address on device eth1 successfully.
1st day 17:48:11 IPv6 INFO Generated a new DUID: 00:01:00:01:1c:38:44:d9:84:16:f9:22:7f:4d
1st day 17:48:11 IPv6 INFO Fork a child process to communicate with httpd.
1st day 17:48:11 IPv6 INFO DHCP6C main loop running.
1st day 17:48:11 IPv6 NOTICE Run cmd dhcp6c -c /tmp/dhcp6c.conf -I eth1 -p /tmp/dhcp6c.pid eth1 OK.
1st day 17:48:11 DHCP INFO DHCPC perform a DHCP renew
1st day 17:48:11 DHCP INFO DHCPC Send DISCOVER with request ip 57F0232C and unicast flag 0
1st day 17:48:13 DHCP INFO DHCPC Send DISCOVER with request ip 57F0232C and unicast flag 0
1st day 17:48:15 DHCP INFO DHCPC Send DISCOVER with request ip 57F0232C and unicast flag 0
1st day 17:48:19 DHCP INFO DHCPC Send DISCOVER with request ip 57F0232C and unicast flag 1
1st day 17:48:21 DHCP INFO DHCPC Send DISCOVER with request ip 57F0232C and unicast flag 1
1st day 17:48:21 DHCP INFO DHCPS:Recv REQUEST from 34:97:F6:37:AF:3D
1st day 17:48:22 DHCP INFO DHCPS:REQUEST ip 57f0252d is not in the address pool
1st day 17:48:22 DHCP INFO DHCPS:Send NAK
1st day 17:48:22 DHCP INFO DHCPS:Recv DISCOVER from 34:97:F6:37:AF:3D
1st day 17:48:23 DHCP INFO DHCPS:Send OFFER with ip 192.168.0.100
1st day 17:48:23 DHCP INFO DHCPS:Recv REQUEST from 34:97:F6:37:AF:3D
1st day 17:48:23 DHCP INFO DHCPS:Send ACK to 192.168.0.100
1st day 17:48:23 DHCP INFO DHCPC DHCP Service unavailable, recv no OFFER
1st day 17:48:23 DHCP INFO dhcpc_ipc_data_rcv_router 846 : current network type = 0
1st day 17:48:33 DHCP INFO DHCPC Send DISCOVER with request ip 57F0232C and unicast flag 0
1st day 17:48:33 DHCP INFO DHCPC Recv OFFER from server abb4001 with ip 57f025ec
1st day 17:48:33 DHCP INFO DHCPC Send REQUEST to server abb4001 with request ip 57f025ec
1st day 17:48:35 DHCP INFO DHCPC Send REQUEST to server abb4001 with request ip 57f025ec
1st day 17:48:36 DHCP INFO DHCPC Recv ACK from server abb4001 with ip 57f025ec lease time 3599
1st day 17:48:36 DHCP INFO DHCPC:GET ip:57f025ec mask:fffff800 gateway:57f02001 dns1:d555ccbe dns2:d555ccdc static route:0
1st day 17:48:36 DHCP INFO Mark the ip 57f025ec for option 50.
1st day 17:48:37 DHCP INFO dhcpc_ipc_data_rcv_router 846 : current network type = 0
1st day 17:48:37 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully
1st day 17:48:42 IPv6 NOTICE Dhcp6c is timeout.
1st day 17:48:42 IPv6 NOTICE Reset DHCPv6 information.
1st day 17:48:44 IPv6 INFO DHCP6C: Actual network device is eth1, DUID type is 0.
1st day 17:48:44 IPv6 INFO wide-dhcpv6: get hardware ID on device eth1.
1st day 17:48:44 IPv6 INFO wide-dhcpv6: Get a hardware address on device eth1 successfully.
1st day 17:48:44 IPv6 INFO Generated a new DUID: 00:01:00:01:1c:38:44:fb:84:16:f9:22:7f:4d
1st day 17:48:44 IPv6 INFO Fork a child process to communicate with httpd.
1st day 17:48:44 IPv6 INFO DHCP6C main loop running.
1st day 17:48:44 IPv6 NOTICE Run cmd dhcp6c -c /tmp/dhcp6c.conf -I eth1 -p /tmp/dhcp6c.pid eth1 OK.
поменял на старый dir-320 все работает,вопросов нет,на новом по прежнему горит лампа о проблемах с вап.

Goodwin
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Re: Проблемы при подключении к сети интернет

Сообщение Goodwin » 05 июн 2017, 14:01

1st day 17:45:41 3G/4G INFO primary device is not in
Роутер ВООБЩЕ не видит что к нему что-либо через WAN порт было подключено. Проверяли провод - рабочий? Индикатор WAN горит когда кабель в WAN подключаете?
Перед тем, как создать тему, посетите раздел ЧАСТО ЗАДАВАЕМЫЕ ВОПРОСЫ
TP-LINK Archer C7v2
Личные сообщения по техническим проблемам без сообщения на форуме не рассматриваются!

XarconneN
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Зарегистрирован: 04 июн 2017, 13:36
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Re: Проблемы при подключении к сети интернет

Сообщение XarconneN » 05 июн 2017, 14:04

Goodwin писал(а):
1st day 17:45:41 3G/4G INFO primary device is not in
Роутер ВООБЩЕ не видит что к нему что-либо через WAN порт было подключено. Проверяли провод - рабочий? Индикатор WAN горит когда кабель в WAN подключаете?
Кабель рабочий,при подключении загораеться зеленый индикатор,через 10 секунд он оранджевый,кабель проверил через прямое подключение и 2 роутера,через последний сейчас печатаю этот текст.

Goodwin
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Re: Проблемы при подключении к сети интернет

Сообщение Goodwin » 05 июн 2017, 14:10

В таком случае остаётся последнее попробовать: В настройках роутера Сеть - IPTV, МОСТ - настроить порт LAN4 как мост, сохранить, перезагрузить и подключить кабель провайдера туда. Если так заработает, значит сгорел WAN порт, но можно работать через LAN4
Перед тем, как создать тему, посетите раздел ЧАСТО ЗАДАВАЕМЫЕ ВОПРОСЫ
TP-LINK Archer C7v2
Личные сообщения по техническим проблемам без сообщения на форуме не рассматриваются!

XarconneN
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Зарегистрирован: 04 июн 2017, 13:36
Страна: Россия

Re: Проблемы при подключении к сети интернет

Сообщение XarconneN » 05 июн 2017, 15:07

Goodwin писал(а):В таком случае остаётся последнее попробовать: В настройках роутера Сеть - IPTV, МОСТ - настроить порт LAN4 как мост, сохранить, перезагрузить и подключить кабель провайдера туда. Если так заработает, значит сгорел WAN порт, но можно работать через LAN4
а не проще тогда понести в гарантийку?я купил уже роутер на замену,если это не мой косяк,то почему бы не извращаться и не сдать роутер,который сгорел за 3 месяца?

Goodwin
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Re: Проблемы при подключении к сети интернет

Сообщение Goodwin » 05 июн 2017, 15:35

а не проще тогда понести в гарантийку?я купил уже роутер на замену,если это не мой косяк,то почему бы не извращаться и не сдать роутер,который сгорел за 3 месяца?
Можно и по гарантии, если гарантия есть. Но это уже не тема данного форума. Моя задача предложить вам решение и не гнать вас в сервис.
Перед тем, как создать тему, посетите раздел ЧАСТО ЗАДАВАЕМЫЕ ВОПРОСЫ
TP-LINK Archer C7v2
Личные сообщения по техническим проблемам без сообщения на форуме не рассматриваются!

XarconneN
Сообщения: 6
Зарегистрирован: 04 июн 2017, 13:36
Страна: Россия

Re: Проблемы при подключении к сети интернет

Сообщение XarconneN » 05 июн 2017, 15:39

Goodwin писал(а):
а не проще тогда понести в гарантийку?я купил уже роутер на замену,если это не мой косяк,то почему бы не извращаться и не сдать роутер,который сгорел за 3 месяца?
Можно и по гарантии, если гарантия есть. Но это уже не тема данного форума. Моя задача предложить вам решение и не гнать вас в сервис.
Спасибо за консультацию :) Гарантия есть

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