Не хочет подключаться к сети

[Shasha2012]

Аппаратная версия устройства: v2.0
Версия прошивки: Build 130528
Ваша страна: Украина
Название провайдера: Интертелеком
Тип подключения: 3G
Скорость по тарифу: 3.1 Мбит/с
Подключение с ПК по wifi или по кабелю?: Lan
Если наблюдаются разрывы, то как часто?: Нет
Наблюдается проблема, когда нет нагрузки?: Нет
Что пишется в статусе Вашего подключения при проблеме?: Без доступа к Интернету
Наблюдается ли проблема при подключении без роутера?: Нет
Ваша операционная система: Windows 7 x64
Антивирусные программы и фаерволы: Kaspersky CRYSTAL

Логи оборудования:
####################################################################
# TL-MR3420 System Log
# Time = 2013-12-27 19:03:01 5120s
# H-Ver = MR3420 v2 00000000 : S-Ver = 3.14.19 Build 130528 Rel.33817n
# L = 192.168.0.1 : M = 255.255.255.0
# 3G/4G : 3G/4G = 0.0.0.0 : M = 0.0.0.0 : G = 0.0.0.0
####################################################################

1st day 00:46:58 3G/4G INFO USB modem is ready
1st day 00:47:17 PPP NOTICE Standard authentication.
1st day 00:47:17 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyACM0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:47:18 PPP INFO send_phase 2112 pppd_phase = 0x2
1st day 00:47:18 PPP INFO In pppd the httpd-id is 756, set link phase is 0x2
1st day 00:47:19 PPP INFO chat:get_string : OK
1st day 00:47:19 PPP INFO chat:terminate: status == 6
1st day 00:47:19 PPP INFO send_phase 2112 pppd_phase = 0x0
1st day 00:47:19 PPP INFO In pppd the httpd-id is 756, set link phase is 0x0
1st day 00:47:38 3G/4G INFO Now disconnect times is 1
1st day 00:47:38 3G/4G NOTICE 3G Modem connecting error, please check the dial number and APN.
1st day 00:47:38 3G/4G INFO sw3GMobileCmdReq 328 mobileFormatCmd error
1st day 00:48:00 PPP NOTICE Standard authentication.
1st day 00:48:00 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyACM0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:48:00 PPP INFO send_phase 2112 pppd_phase = 0x2
1st day 00:48:00 PPP INFO In pppd the httpd-id is 756, set link phase is 0x2
1st day 00:48:01 PPP INFO chat:get_string : OK
1st day 00:48:01 PPP INFO chat:terminate: status == 6
1st day 00:48:01 PPP INFO send_phase 2112 pppd_phase = 0x0
1st day 00:48:01 PPP INFO In pppd the httpd-id is 756, set link phase is 0x0
1st day 00:48:17 PPP WARNING 3G/4G disconnected
1st day 00:48:22 PPP NOTICE Standard authentication.
1st day 00:48:22 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyACM0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:48:22 PPP INFO send_phase 2112 pppd_phase = 0x2
1st day 00:48:22 PPP INFO In pppd the httpd-id is 756, set link phase is 0x2
1st day 00:48:23 PPP INFO chat:get_string : OK
1st day 00:48:23 PPP INFO chat:terminate: status == 6
1st day 00:48:23 PPP INFO send_phase 2112 pppd_phase = 0x0
1st day 00:48:23 PPP INFO In pppd the httpd-id is 756, set link phase is 0x0
1st day 00:48:30 PPP WARNING 3G/4G disconnected
1st day 00:48:44 PPP NOTICE Standard authentication.
1st day 00:48:44 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyACM0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:48:44 PPP INFO send_phase 2112 pppd_phase = 0x2
1st day 00:48:44 PPP INFO In pppd the httpd-id is 756, set link phase is 0x2
1st day 00:48:45 PPP INFO chat:get_string : OK
1st day 00:48:45 PPP INFO chat:terminate: status == 6
1st day 00:48:45 PPP INFO send_phase 2112 pppd_phase = 0x0
1st day 00:48:45 PPP INFO In pppd the httpd-id is 756, set link phase is 0x0
1st day 00:49:05 3G/4G INFO Now disconnect times is 1
1st day 00:49:05 3G/4G NOTICE 3G Modem connecting error, please check the dial number and APN.
1st day 00:49:05 3G/4G INFO sw3GMobileCmdReq 328 mobileFormatCmd error
1st day 00:49:26 PPP NOTICE Standard authentication.
1st day 00:49:26 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyACM0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:49:26 PPP INFO send_phase 2112 pppd_phase = 0x2
1st day 00:49:26 PPP INFO In pppd the httpd-id is 756, set link phase is 0x2
1st day 00:49:27 PPP INFO chat:get_string : OK
1st day 00:49:27 PPP INFO chat:terminate: status == 6
1st day 00:49:27 PPP INFO send_phase 2112 pppd_phase = 0x0
1st day 00:49:27 PPP INFO In pppd the httpd-id is 756, set link phase is 0x0
1st day 00:49:47 3G/4G INFO Now disconnect times is 2
1st day 00:49:47 3G/4G NOTICE 3G Modem can't connect to network, now reset itself to try connecting again.
1st day 00:49:47 3G/4G NOTICE Reset the 3G modem, please wait.
1st day 00:49:47 3G/4G INFO handle_card start
1st day 00:49:47 3G/4G INFO LTE Modem = 0, modemStatus = 1, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:49:49 3G/4G INFO sw3GMobileCmdReq 328 mobileFormatCmd error
1st day 00:49:49 3G/4G INFO LTE Modem = 0, modemStatus = 0, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:49:51 3G/4G INFO Modem is plugged out.
1st day 00:49:52 3G/4G INFO handle_card start
1st day 00:49:52 3G/4G INFO LTE Modem = 0, modemStatus = 1, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:50:01 3G/4G INFO Before Mode switch VendorID = 0x106c, ProductID = 0x3711
1st day 00:50:06 PPP INFO chat:terminate: status == 0
1st day 00:50:06 3G/4G INFO Main interface_index[0] = 0
1st day 00:50:07 3G/4G INFO After mode switch vendorID is 0x106c productID is 0x3711
1st day 00:50:07 3G/4G INFO Before judgeModemTypeByTargetID, index = -1, targetPid = 0x3711
1st day 00:50:07 3G/4G INFO After judgeModemTypeByTargetID, modem type = 0
1st day 00:50:07 3G/4G INFO LTE Modem = 0, modemStatus = 2, targetVendorID = 0x106c, targerProductID = 0x3711
1st day 00:50:08 3G/4G INFO USB modem is ready
1st day 00:50:26 PPP NOTICE Standard authentication.
1st day 00:50:26 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyACM0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:50:26 PPP INFO send_phase 2112 pppd_phase = 0x2
1st day 00:50:26 PPP INFO In pppd the httpd-id is 756, set link phase is 0x2
1st day 00:50:27 PPP INFO chat:get_string : OK
1st day 00:50:27 PPP INFO chat:terminate: status == 6
1st day 00:50:27 PPP INFO send_phase 2112 pppd_phase = 0x0
1st day 00:50:27 PPP INFO In pppd the httpd-id is 756, set link phase is 0x0
1st day 00:50:47 3G/4G INFO Now disconnect times is 1
1st day 00:50:47 3G/4G NOTICE 3G Modem connecting error, please check the dial number and APN.
1st day 00:50:47 3G/4G INFO sw3GMobileCmdReq 328 mobileFormatCmd error
1st day 00:51:08 PPP NOTICE Standard authentication.
1st day 00:51:08 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyACM0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:51:08 PPP INFO send_phase 2112 pppd_phase = 0x2
1st day 00:51:08 PPP INFO In pppd the httpd-id is 756, set link phase is 0x2
1st day 00:51:09 PPP INFO chat:get_string : OK
1st day 00:51:10 PPP INFO chat:terminate: status == 6
1st day 00:51:10 PPP INFO send_phase 2112 pppd_phase = 0x0
1st day 00:51:10 PPP INFO In pppd the httpd-id is 756, set link phase is 0x0
1st day 00:51:17 PPP WARNING 3G/4G disconnected
1st day 00:51:21 PPP WARNING 3G/4G disconnected
1st day 00:51:22 3G/4G NOTICE 3G/4G start connecting...
1st day 00:51:22 3G/4G INFO Now disconnect times is 2
1st day 00:51:23 3G/4G NOTICE 3G Modem can't connect to network, now reset itself to try connecting again.
1st day 00:51:23 3G/4G NOTICE Reset the 3G modem, please wait.
1st day 00:51:23 3G/4G INFO handle_card start
1st day 00:51:23 3G/4G INFO LTE Modem = 0, modemStatus = 1, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:51:25 3G/4G INFO sw3GMobileCmdReq 328 mobileFormatCmd error
1st day 00:51:25 3G/4G INFO LTE Modem = 0, modemStatus = 0, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:51:27 3G/4G INFO Modem is plugged out.
1st day 00:51:28 3G/4G INFO handle_card start
1st day 00:51:28 3G/4G INFO LTE Modem = 0, modemStatus = 1, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:51:37 3G/4G INFO Before Mode switch VendorID = 0x106c, ProductID = 0x3711
1st day 00:51:41 PPP INFO chat:terminate: status == 0
1st day 00:51:41 3G/4G INFO Main interface_index[0] = 0
1st day 00:51:42 3G/4G INFO After mode switch vendorID is 0x106c productID is 0x3711
1st day 00:51:42 3G/4G INFO Before judgeModemTypeByTargetID, index = -1, targetPid = 0x3711
1st day 00:51:42 3G/4G INFO After judgeModemTypeByTargetID, modem type = 0
1st day 00:51:42 3G/4G INFO LTE Modem = 0, modemStatus = 2, targetVendorID = 0x106c, targerProductID = 0x3711
1st day 00:51:43 3G/4G INFO USB modem is ready
1st day 00:51:44 3G/4G INFO Start set modem ISP info automatically
1st day 00:51:44 3G/4G INFO modem index is 4
1st day 00:51:51 3G/4G INFO Get ISP info about sim card failed.
1st day 00:51:51 3G/4G INFO End set modem ISP info
1st day 00:51:58 PPP NOTICE Standard authentication.
1st day 00:51:58 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyACM0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:51:58 PPP INFO send_phase 2112 pppd_phase = 0x2
1st day 00:51:58 PPP INFO In pppd the httpd-id is 756, set link phase is 0x2
1st day 00:52:00 PPP INFO chat:get_string : OK
1st day 00:52:00 PPP INFO chat:terminate: status == 6
1st day 00:52:00 PPP INFO send_phase 2112 pppd_phase = 0x0
1st day 00:52:00 PPP INFO In pppd the httpd-id is 756, set link phase is 0x0
1st day 00:52:19 3G/4G INFO Now disconnect times is 1
1st day 00:52:19 3G/4G NOTICE 3G Modem connecting error, please check the dial number and APN.
1st day 00:52:19 3G/4G INFO sw3GMobileCmdReq 328 mobileFormatCmd error
1st day 00:52:41 PPP NOTICE Standard authentication.
1st day 00:52:41 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyACM0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:52:41 PPP INFO send_phase 2112 pppd_phase = 0x2
1st day 00:52:41 PPP INFO In pppd the httpd-id is 756, set link phase is 0x2
1st day 00:52:42 PPP INFO chat:get_string : OK
1st day 00:52:42 PPP INFO chat:terminate: status == 6
1st day 00:52:42 PPP INFO send_phase 2112 pppd_phase = 0x0
1st day 00:52:42 PPP INFO In pppd the httpd-id is 756, set link phase is 0x0
1st day 00:53:02 3G/4G INFO Now disconnect times is 2
1st day 00:53:02 3G/4G NOTICE 3G Modem can't connect to network, now reset itself to try connecting again.
1st day 00:53:02 3G/4G NOTICE Reset the 3G modem, please wait.
1st day 00:53:02 3G/4G INFO handle_card start
1st day 00:53:02 3G/4G INFO LTE Modem = 0, modemStatus = 1, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:53:04 3G/4G INFO sw3GMobileCmdReq 328 mobileFormatCmd error
1st day 00:53:04 3G/4G INFO LTE Modem = 0, modemStatus = 0, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:53:06 3G/4G INFO Modem is plugged out.
1st day 00:53:07 3G/4G INFO handle_card start
1st day 00:53:07 3G/4G INFO LTE Modem = 0, modemStatus = 1, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:53:16 3G/4G INFO Before Mode switch VendorID = 0x106c, ProductID = 0x3711
1st day 00:53:20 PPP INFO chat:terminate: status == 0
1st day 00:53:20 3G/4G INFO Main interface_index[0] = 0
1st day 00:53:21 3G/4G INFO After mode switch vendorID is 0x106c productID is 0x3711
1st day 00:53:21 3G/4G INFO Before judgeModemTypeByTargetID, index = -1, targetPid = 0x3711
1st day 00:53:21 3G/4G INFO After judgeModemTypeByTargetID, modem type = 0
1st day 00:53:21 3G/4G INFO LTE Modem = 0, modemStatus = 2, targetVendorID = 0x106c, targerProductID = 0x3711
1st day 00:53:22 3G/4G INFO USB modem is ready
1st day 00:53:23 3G/4G INFO Start set modem ISP info automatically
1st day 00:53:23 3G/4G INFO modem index is 4
1st day 00:53:30 3G/4G INFO Get ISP info about sim card failed.
1st day 00:53:30 3G/4G INFO End set modem ISP info
1st day 00:53:48 PPP NOTICE Standard authentication.
1st day 00:53:48 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyACM0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:53:48 PPP INFO send_phase 2112 pppd_phase = 0x2
1st day 00:53:48 PPP INFO In pppd the httpd-id is 756, set link phase is 0x2
1st day 00:53:49 PPP INFO chat:get_string : OK
1st day 00:53:49 PPP INFO chat:terminate: status == 6
1st day 00:53:49 PPP INFO send_phase 2112 pppd_phase = 0x0
1st day 00:53:49 PPP INFO In pppd the httpd-id is 756, set link phase is 0x0
1st day 00:54:09 3G/4G INFO Now disconnect times is 1
1st day 00:54:09 3G/4G NOTICE 3G Modem connecting error, please check the dial number and APN.
1st day 00:54:09 3G/4G INFO sw3GMobileCmdReq 328 mobileFormatCmd error
1st day 00:54:11 3G/4G INFO Start set modem ISP info automatically
1st day 00:54:11 3G/4G INFO modem index is 4
1st day 00:54:18 3G/4G INFO Get ISP info about sim card failed.
1st day 00:54:18 3G/4G INFO End set modem ISP info
1st day 00:54:38 PPP NOTICE Standard authentication.
1st day 00:54:38 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyACM0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:54:38 PPP INFO send_phase 2112 pppd_phase = 0x2
1st day 00:54:38 PPP INFO In pppd the httpd-id is 756, set link phase is 0x2
1st day 00:54:39 PPP INFO chat:get_string : OK
1st day 00:54:39 PPP INFO chat:terminate: status == 6
1st day 00:54:39 PPP INFO send_phase 2112 pppd_phase = 0x0
1st day 00:54:39 PPP INFO In pppd the httpd-id is 756, set link phase is 0x0
1st day 00:54:58 3G/4G INFO Now disconnect times is 2
1st day 00:54:59 3G/4G NOTICE 3G Modem can't connect to network, now reset itself to try connecting again.
1st day 00:54:59 3G/4G NOTICE Reset the 3G modem, please wait.
1st day 00:54:59 3G/4G INFO handle_card start
1st day 00:54:59 3G/4G INFO LTE Modem = 0, modemStatus = 1, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:55:01 3G/4G INFO sw3GMobileCmdReq 328 mobileFormatCmd error
1st day 00:55:01 3G/4G INFO LTE Modem = 0, modemStatus = 0, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:55:03 3G/4G INFO Modem is plugged out.
1st day 00:55:04 3G/4G INFO handle_card start
1st day 00:55:04 3G/4G INFO LTE Modem = 0, modemStatus = 1, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:55:14 DHCP INFO DHCPS:Recv DISCOVER from 7A:80:20:00:02:00
1st day 00:55:15 DHCP INFO DHCPS:Send OFFER with ip 192.168.0.101
1st day 00:55:29 3G/4G INFO Get modem info error
1st day 00:55:29 3G/4G INFO LTE Modem = 0, modemStatus = 0, targetVendorID = 0x0000, targerProductID = 0x0000
1st day 00:55:43 DHCP INFO DHCPS:Recv INFORM from 48:5B:39:96:59:DA
1st day 01:00:29 DHCP INFO DHCPS:Recv REQUEST from 48:5B:39:96:59:DA
1st day 01:00:29 DHCP INFO DHCPS:Send ACK to 192.168.0.100

Как видно на скрине, роутер не может подключиться к интернету. Всё вводил правильно.

[Shasha2012]

ps: Модем Pantech um150.

[Shasha2012]

Техподдержка прислала прошивку, всё работает.

[miha-demid]

Та же беда! Тот же роутер(TL-MR3420) и тот же модем(Pantech UM150)! Помогите пожалуйста! Все логи с скрины идентичны постам расположенным выше.
P.S. Сегодня подключил Pantech UM185 и опять такая же проблема -"Нет подключения". А вот Novatel U720 "завелся" без проблем...Подскажите где искать проблему

[miha-demid]

Поддержка прислала прошивку - все заработало без проблем! Видать заводская прошивка не допиленная до кондиции!

[Rysiw]

Точно такая же проблема с роутером 3420 и модемом pantech 185. Не могли бы Вы и мне прошивку прислать?

[miha-demid]

Точно такая же проблема с роутером 3420 и модемом pantech 185. Не могли бы Вы и мне прошивку прислать?

Вот прошивка пробуйте:

http://letitbit.net/download/64269.63ff ... a.bin.html

[AlexUA]

Проблема была такая же. Страна и оператор те же. только модем ZTE
AC-8700. прошил этой прошивкой и все заработало. Только уровень сигнала не показывает.

[serega-odessa]

Аппаратная версия устройства: Ver. 1.13
Версия прошивки: 3.12.19 Build 110617 Rel.39329n
Ваша страна: Украина
Название провайдера: ALFA
Тип подключения: LAN (USB модем не использую)
Скорость по тарифу: 4 Mбит/c
Подключение с ПК по wifi или по кабелю?: wifi
Что пишется в статусе Вашего подключения при проблеме?: Нет доступа к Интернету
Наблюдается ли проблема при подключении без роутера?: Нет
Ваша операционная система: Windows 7 32 bit
Антивирусные программы и фаерволы: нет

Здравствуйте! Постоянно пропадает Интернет. Пишет "нет доступа к Интернету". Бывает несколько раз в день, бывает 1 раз в неделю. Помогает только перезагрузка аппарата (но иногда не надолго). Поменял все параметры и страну изменил и полосу канала и номер канала и даже пароль поменял))) Звонил в тех. поддержку провайдера, посоветовали обновить прошивку. Пробовал перепрошить, но выдает ошибку "...file name incorrect". Звонил в тех. поддержку в Украине, говорят что перепрошить нельзя. Так ли это? Что делать и как быть? Спасибо.

[Alexandr_777_]

Есть такой же роутер TP-Link TL-MR3420 V.2 (http://hotline.ua/computer-besprovodnoe ... tl-mr3420/) + модем Pantech UM150 (Intertelecom) через антенну. Поставил прошивку именно для Интертелеком с поддержкой модема Pantech UM150. Интернет работает, но пропадает или через пол дня, или через 20 минут.... Может меняться.. После прошивки сбросил настройки на дефолтные... В чем причина не пойму... Помогает выключение - включение роутера...Может кто посоветует? Кроме как менять модем...это крайний случай! Спасибо за ответ.